It has become difficult to transport dogs via air travel, especially to the US and especially with big dogs that must go into the cargo hold.
Please see our page: Flying with Dogs: Essential Travel Guide
I booked a ticket wiht Finnair after they confirmed that they bring dogs into the US and my crate size was not too big for the cargo hold. It later turned out the layover time in Helsinki was too short and I had to book another ticket.
After was for three weeks in contact with Finnair support regarding my dog transport reservation. They always confirmed that my reservation is valid, see screenshot of the chat:
Later, a few days before the flight, it turned out whey won’t be able to take my dog. They even abandoned the chat several times, see second screenshot:
I was able to get my money back for the flight after I threatened to dispute it on my Credit Card. I had another flight lined up that I had to change, so Finnair caused a 230 Euro loss.
Their regulations are prohibitive for dog travel. No matter what is confirmed, you won’t know until the last day if they will take your dog or not. Avoid Finnair.
Please see our page: Flying with Dogs: Essential Travel Guide